REFUND POLICY
Refund Policy – Meowji Official
At Meowji Official, we strive to provide instant and secure delivery of all gaming top-ups, including MLBB diamonds, weekly passes, starlight memberships, and in-game bundles. Due to the digital and instant nature of our products, our refund policy is as follows:
1. Instant Delivery Policy
Most orders are delivered instantly to your account. Once delivered, orders cannot be canceled or refunded, except in cases of technical error or failed delivery.
2. Refund Eligibility
- Refunds are only available if the order fails to process due to system errors.
- Incorrect details provided by the user (wrong Player ID, Server ID, etc.) may not be eligible for a refund.
- Refund requests must be submitted within 24 hours of purchase.
3. How to Request a Refund
To request a refund, please contact our support team exclusively via WhatsApp at:
- 9366077306
- 6003983747
Provide your order details, screenshots if available, and a brief explanation of the issue. Our team will review your request and process it promptly if eligible.
4. Refund Processing
Eligible refunds will be processed using the same payment method used during purchase. Please allow 3–7 business days for the refund to reflect in your account, depending on your bank or payment provider.
5. Contact Support
If you have any questions regarding refunds or order issues, contact our support team via WhatsApp at the numbers above. We are available 24/7 to assist you.
By purchasing from Meowji Official, you agree to this refund policy.
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